The breakfast buffet was a flavorful feast, and I loved how friendly the staff was. Plus, my room was clean and comfy, making it a great base for my culinary adventures around Tlalnepantla.

I had a very positive experience at Krystal. The business center was exceptionally useful for preparing my presentations, featuring high-speed internet and printing options. The staff was attentive and efficiently assisted with all my needs, making my stay comfortable. I also appreciated the well-appointed rooms, which were spacious and provided a great workspace for my business requirements.

Occasional noise from the nearby highway.

We had a great time at the pool and enjoyed the cozy gym. The facilities were clean and well-kept. Our room was spacious, with a comfy bed and good amenities. One standout experience was the really good cleanliness in the dining area, which made our meals more enjoyable.

I enjoyed my stay. The rooms were spacious and very clean. The staff were friendly and provided great service. The breakfast buffet offered delicious choices. The location made it easy to access shopping areas.

Request a room away from the pool area for a quieter experience, especially if you prefer restful evenings.

Great staff and clean rooms, but the Wi-Fi could be better.

Solo traveler’s cautionary tale

Upon arrival, I was greeted by a friendly staff member who helped carry my luggage. The breakfast had a decent selection, especially the fresh omelettes made on the spot.

It wasn’t a bargain by any means, but it was acceptable.

amazing service and delightful meals with helpful staff makes krystal the perfect stay

Wonderful atmosphere and attentive staff.

stayed at krystal for 3 nights and really enjoyed it. the breakfast was delicious, with fresh coffee and seasonal fruit. A lovely music vibe. the room was clean every day, and the bed was super comfy. the hotel’s garden and pool area made for a perfect place to relax. it's also conveniently located near great shopping areas.

can recommend

Great stay with friends! We loved being so close to Mundo E and Plaza Satelite mall for shopping. The staff was super helpful and friendly, and the rooms were clean and spacious. There's also a nice pool area to relax after a long day. Overall, a fantastic spot for a group getaway!

The restaurant was just okay. we expected better options. It didn't ruin our trip but was a bit underwhelming compared to the rest of our experience.

The location offered convenience for work in Mexico City, and the proximity to a mall with good dining choices was a plus. The room was kept clean, and the linens were fresh. However, the overall amenities did not meet expectations, and there were issues with the bathroom supplies. The lack of engagement from the staff was also noted.

The access to transportation routes and proximity to a major shopping mall add a convenient edge to the stay. The small pool, while not ideal for exercise, provides a pleasant spot to cool off during the day.

The room’s air conditioning system felt outdated, with a musty smell and noise levels that bordered on distracting. Carpets showed signs of wear and hadn’t been cleaned properly, and the bathroom left much to be desired with noticeable maintenance issues like broken sliding doors. Breakfast choices leaned heavily on meats and potatoes, lacking lighter options. Internet speed proved frustratingly slow for those needing reliable connections, which can be a sticking point for longer stays.

My stay here was primarily for a business trip, and it was quite convenient with a friendly front staff. The breakfast buffet was enjoyable, with fresh coffee and seasonal fruits adding a nice touch. However, the room was showing its age, and some coffee stains on the walls suggested a need for renovations. Despite these issues, the overall vibe was pleasant and I appreciated the clean linens provided daily.

Good staff, but some hiccups

I was excited to stay but hit a snag when the lift was broken and my room wasn’t as described. The staff at the front desk weren’t very helpful, which was disappointing. The breakfast was decent, and I loved the picnic area for a quick bite. Just wish the front desk was more friendly.